This post may contain affiliate links from our advertising partners, such as American Express. Read my Advertiser Disclosure policy here.
For most people IHG’s “Into the Nights” promotion has been quite fiasco. People’s dashboards were changed overnight, stays were not being reported properly, and the dashboard was taking forever to update. I even was able to get 10,000 goodwill points last week with a quick call to an IHG supervisor. Fortunately this promotion is over and there is a good chance IHG will see a decline in people taking advantage of their promotions in the future. Although I have to admit, this promotion had the potential to be really really good for some. Ultimately, I was able to earn 59,195 points (plus 10,000 goodwill points) and three free nights to use at any IHG hotel through December 31, 2015. My total extra cost I spent (due to mattress runs to complete the promotion) was $204 which means I “purchased these 59,195 points at about .34 cents per point which is fabulous (and I got the three free nights).
In my scenario (and many others), the dashboard took FOREVER to update. Although I logged onto my account now to see that all stays have been tracked in the dashboard and I officially completed the promotion. It is great that everything finally tracked, but it does not allow me to take advantage of the additional bonus offers you get once you complete all the offers. The bonus offers now show but all have an expiration date of 12/31/14 which is kind of ridiculous. I am not sure why they would even show my expired offers at this point! From what I’ve read, the bonus offers are the same for everyone and not targeted to individual accounts.
Ultimately, I could have stayed 3 more nights, redeemed 800 points for a mazagine subscription, and wrote a hotel review to earn 25,500 points. Now, I personally didn’t have any required stays, so these three nights would have resulted in a mattress run and most likely costing me at least $175. This means I would have “purchased” the points for .7 cents per night which is NOT worth it since you can always purchase points at this rate. Fortunately, the lag of the dashboard being updated ultimately did not affect me, but I am sure it did to many.
So I cannot decide if I have hate or love for this promotion. And if my “Thanks A Lot” title is serious or sarcastic. I personally did not have my initial dashboard changed on me and all my stays ultimately tracked properly although it took awhile. And when all was said in done I earned a ton of points and free nights at an amazing rate. But is the headache and hassle worth it? Many would say absolutely not with this particular promotion, but my offer might have just been too good to be true. Overall though, I still do not think I can trust IHG.
So what was your ultimate take on this promotion?
Reminder: For those selecting free nights, you have until January 31, 2015 to do so. If you do not select free nights as your preference by then you will automatically be awarded the applicable points offered.