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A little while ago I wrote a post telling readers to make your Radisson Aruba reservations now! Well… 10 weeks later and the reservation system is still working for this hotel. Better yet, there still has been no formal announcement that this property is actually being sold and who the new owners will be.
However, I’ve had email exchanges with two different employees at the Radisson – the Guest Relations Manager and the Reservations Manager. Both employees have told me the same thing: 1) The property is in the process of being sold; 2) They do not have any information yet on when it will be finalized; 3) They do not have any information yet on who will be taking over; and 4) All confirmed reservations prior to the turn over will be honored.
Now, while they both told me they do not have any information yet on the timing and the buyer, my assumption is they have an idea, but cannot confirm it to the public yet. And that is fine. I respect that. But, I am glad that I have in writing from two different Club Carlson employees that my future reservation will be honored. With that being said, there is no way in knowing whether or not the new owners will in fact honor the reservation. The Radisson Aruba can say all they want, but that doesn’t mean it will actually happen. But, since I have it in writing and if it is not honored, I will be sure to take it up with Club Carlson if need be. I am a big fan of this resort, especially since I was able to utilize the Club Carlson buy one get one benefits!
The irony of this hotel being sold (assuming it actually ends up selling), is that they are allowing reservations to be made all the way up through December 31, 2016. Although award reservations are no longer available even though there are regular guest rooms available, so I am not quite sure what is going on there. If they hotel knows it is being sold, then I am not sure why they opened up their reservation system so far in advance. Due to this, I really do hope that all reservations are honored, especially when this is a known event. Originally, speculation was that the sale would be finalized by the end of April, so either the scuttlebutt was incorrect, or there is a massive hold up on the resort being sold. Since there are no award nights available though, I do foresee a sale soon.
After doing some digging yesterday, it looks like there are two rumors on potential buys: RUI and Hilton. There is a HiltonAruba.com website out there, but it definitely fake. I guess we will have to see how this one plays out. I am personally hoping that it doesn’t get sold for awhile so there is no issue with future reservations. But if it does, Hilton would be my pick over RIU.
Anyone have any other confirmed information?