So last November I hit my American Airlines million miler status! Wahooo! This was just in time before they changed their rule on December 1st that only BIS (butt in seat miles) will count towards this status and not partner activity or any bonuses. Prior to the change all passengers who hit this threshold received 8 500-mile stickers. These stickers can be used towards upgrades on any AA domestic flight for yourself or another passenger on your same itinerary. For me, this was not a great “thank you” gift of reaching such a status.
However, they changed the rules for those that reached this status post December 1, 2011 and instead were giving everyone 35,000 miles – much better in my opinion! Also, 35,000 miles can be exchanged for 8 500-mile stickers (if you so desire). Originally, my plan was going to get as close as I could to the million mile mark without going over so I could get the 35k miles instead. But then after reading this MASSIVE flyertalk thread, saw that they were making exceptions and anyone who reached the million mile mark during 2011 could call customer service and ask for the 8 500-mile stickers to be converted to 35,000 miles. With that knowledge, I hit my million miles and am Gold for life.
So I finally got around to calling AAdvantage Customer Service this morning to ask for the swap to take place. The representative looked it up and said that was a limited time exception back in August. While I understood this, I did not hit this status in November, so it wouldn’t have applied to me anyways. I asked if she could speak to a supervisor and within a few minutes came back with an approval – 35,000 miles into my account!
So, if you hit the 1 million mile mark on AA last year, I would highly suggest calling and seeing about exchanging those 8 500 mile upgrade stickers into 35,000 miles. If they say no, nicely ask if they will ask their supervisor. Goodluck!