Getting Complimentary Sheraton Lounge Access

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Last week I wrote about some major enhancements to both the person and business version of the Starwood American Express credit card. These benefits include:

  • No Foreign Transaction Fees
  • Boingo Wi-Fi
  • Premium In-Room Internet Access
  • Free Access to Sheraton Club Lounges

While I always welcome any new benefits to a credit card, the free access to Sheraton Club lounges is really the best perk being added, in my opinion. However, this benefit is only limited to the Starwood Preferred Guest® Business Credit Card from American Express OPEN and not the personal version. All other new benefits are being extended to both the personal and business card. 

This is a benefit that is already given to those with Platinum status, but now everyone can enjoy lounge access (assuming you are approved for the card) regardless of status. At a Sheraton lounge you will get complimentary daily breakfast, premium selection of beverages, and hors d’oeuvres. There are also snacks throughout the day and free WiFi access. I personally have found Sheraton lounges to be spotty throughout the US (some are way better than others), but international lounges are typically top notch. You can check out all Sheraton lounges here.

Eligible Rates

Many people emailed/commented last week asking me if stays booked with points are eligible. I reached out to the Starwood American Express PR rep and am happy to say that stays booked with points (full points or cash + points) are eligible! There was some confusion since the terms stated that the reservation must be a Starpoint earning stay, and apparently free night stays do qualify. Reservations booked through a third-party reservation system, however, such as,, where you are not paying the Sheraton hotel directly do not qualify.


With the Sheraton lounge access only be granted to the business version of the card that gives it a huge leg up compared to the personal version. The business version also gets American Express OPEN Savings access, while the personal card does not. Aside from those two benefits, the cards are exactly the same otherwise.

I personally think this is a huge perk to the card and for those that stay at Sheraton hotels often enough the annual fee will definitely pay off. I’ve stayed at Sheraton hotels before and since I no longer have Platinum status this perk will come in quite handy. I currently only have the personal version of the card, but because of this new added benefit am definitely going to apply for the business card.

Disclosure: This post contains affiliate links. My goal is for you to travel on a deal! As always, thanks for your support!

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.


  1. For the biz card, does the cannot be a cardmember within the past 12 months apply to when I first applied or I would need to wait a minimum of 12 months from the date canceled?

  2. Does the Sheraton lounge access only valid for cash or cash+points bookings or award stay using points? Can do I have to pay using my SPG biz card when make the booking to be eligible for lounge access, or just by having and showing the card is sufficient?

    • @John – The Sheraton lounge access is available if you use points or a cash+points booking! It is also valid for cash bookings that are made directly with Starwood (so booking through a third-party reservation system, such as will not qualify). The terms do not state you need to book with your SPG credit card. Having the credit card should be tied to your account.

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