Gift Cards Might Not Trigger the Jet.com Amex Offer

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Earlier this month, a new Amex Offer was launched where you will receive a $25 statement credit on a $125+ purchase at Jet.com. This offer expires July 31, 2017 so you only have another week to take advantage. While this is a great offer for those that make purchases on Jet.com often, it might also be a good opportunity to purchase another merchants gift card at a discount. Jet.com sells a ton of other merchant gift cards!

So when this offer was launched, I went ahead and purchased a $125 gift card from Whole Foods through the Jet.com site. While it sat in a pending status for longer then usual, I finally received the gift cards in the mail and saw the charge on my credit card online account.

Even though I purchase another merchants gift card, it posted as a Jet.com purchase. So in theory I should receive the statement credit, but nothing has appeared yet. While Amex Offers does state it could take 90 days to receive the credit, I typically (actually always!) see the credit in just a few days. I also usually receive an email letting me know that I triggered the Amex Offer almost immediately after the purchase goes through. I never received the email for this offer.

I initiated a conversation with Amex through their chat feature to see what was going on. Ultimately, they confirmed that I made an eligible purchase and I will see the statement credit eventually.

I do have my doubts that the statement credit will automatically post, but I hope I am wrong! Although I know I will eventually receive the statement credit by just engaging with Amex chat again (in October). So as of right now, I am not 100% sure that gift card purchases will trigger the statement credit. Feel free to share your experience below if you’ve taken advantage of this offer!

 

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Comments

  1. Same for me. I purchased a mix of items and gift cards and didn’t receive the email or the credit. I have a ton of these offers, but am reluctant to use the rest of them now as I don’t want to initiate chat conversations and have to fight for a bunch of $25 credits.

    Oddly enough, my walmart offer email never came. I did receive the credit though. I have been using these amex offers from the very beginning and this is the first time that I didn’t get an email and it still triggered the credit.

  2. Jet.com $25 was credited to all of the accounts I bought GC’s with. Never sweated it for a second. Some offers take a lot longer than others to post.

  3. I attached the Jet.com offer to two cards. These have now both disappeared from my list of added offers.
    I did use one of the offers last week for an order of all gift cards and received the email that I had used the offer. Items have shipped but not yet posted to card.

  4. I purchased gift cards from Jet.com and I have received $25 credit from all the 3 cards that I have used. I plan to use the remaining 7 cards in a day or so.

  5. Purchased multiple gift cards that posted July 14th and no email confirmation from amex. Chatted and was told same (credit can post up to 90 days later). July 20 I received the statement credit. Hopefully others have the same luck!

  6. I had the offer on 3 cards. I bought $125 in gift cards with all 3. On 2 $25 credit posted in normal time frame. For the third I called in and was told I will receive the credit.

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