JetBlue Flight Went Down in Price? Get a Credit Back!

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One of the most frustrating things about booking a flight is that you don’t know if you are getting the flight at the cheapest rate possible. Might the flight go down in price in just a few days? While airlines allow you to cancel a flight within 24 hours of it being re-booked (for a full refund), after that 24 hours passes, you are pretty much locked in.

Unlike most other airlines, JetBlue will actually hook you up if a price does go down in price. If you’ve booked a flight in the past 14 days and the price has decreased, JetBlue will give you a credit voucher for the price difference. To get the voucher, you’ll have to call JetBlue to get it processed – it cannot be done online. After you book a flight, I suggest checking daily to see if your fare has in fact decreased! JetBlue will not do this for you, it is up to you.

The voucher is valid for an entire year from the date it is issued and is actually very flexible on how it can be used. It will sit in your travel bank (which you can see online in your JetBlue account) and can be used to book a flight for yourself or someone else.

The only caveat to this “perk” is if a flight goes down in price due to a coupon code you need to apply, it will not allow the voucher to go through. So let’s say you purchase a flight for $200 and a week later JetBlue comes out with a promo code offering 10% off all flights. The flight price is still $200, but with the promo it would come down to $180 (let’s not take taxes into the scenario). You unfortunately will not be able to get a $20 voucher for the difference. The actual flight must have gone down in price without a coupon code being applied.

Hopefully you all already know this trick, but if not, this should save you some money going forward! I personally was able to get a $56 credit due to the current JetBlue sale going on.

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Comments

    • @Michael – I will put together a post on this, but if it is within 14 days they will cancel (no fee) and rebook your flight at the lower point amount.

  1. Does Southwest still allow you to refund and re-book at a lower price? Used to be that way, but I live in Montana and haven’t been able to fly them for 15 years. Also, how about Alaska’s “wallet” — isn’t that a similar deal? (Didn’t know about Jet Blue’s — thanks for the post!)

    • @Kerry – Yes they do! With Southwest there is no time restriction. I’ll put together a post regarding Alaska’s policy.

  2. Is this a new policy for JetBlue? I know they used to do it regardless of when you booked, and I thought they had stopped this practice completely, but now it’s apparently a 14-day window. Does anyone know if this is published somewhere?

    According to this page on Yapta.com, it reflects that the fare difference needs to be $75+ to cover the change fee. It may very well be wrong (which would reflect badly on them since that’s their core biz), but it goes to my question of whether this changed, and if so, when.

    http://my.yapta.com/airline-refunds/

    • @Jonathan – This has always been the policy. Well since 2015. Prior to that it was that you could always get a difference in the fare! In 2015 they changed it to just 14 days after booking. If it is 15+ days after the booking then you’ll have to pay the fee.

  3. In case anyone comes across this post, as of early December the window for having a credit issued has become 5 days instead of 14.

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