Hotel Point Expiration Rules

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A few days ago I posted on how to keep your airline miles from expiring. Although airlines have much more strict policies than hotels, I still wanted to outline each hotel’s policy. Typically with hotels, a quick call to customer service can get your points reinstated – hotel programs are pretty lenient with this.

Hotel Expiration Policies:

  • Choice Hotels: Points expire on December 31, two years after the year in which they were deposited into your account
  • Club Carlson: Points expire after 24 months of inactivity. To keep your points active, you must have at least one qualifying point activity (earned or redeemed).
  • Hilton: Points expire after 12 months of inactivity. To keep your points active, you must have at least one qualifying point activity (earned or redeemed).
  • Hyatt: Hyatt can close your account if there is activity in 12 months, however, this is rarely enforced. *a blog reader commented that his account was closed after years of inactivity
  • Marriott: Marriott can close your account if there is activity in 24 months, however, this is rarely enforced.
    Priority Club/InterContinental Hotels:
    Points never expire
  • Starwood: Points officially expire every 12 months if no qualifying activity, however, most have confirmed that it is not actually enforced until the 18-month mark. Customer service is very good about reactivating accounts and reinstating points lost (even if it years later – a friend was just able to get his points reinstated after 4 years of inactivity)! Qualifying activity includes:
    • Paid stay at any Starwood hotel
    • Using your Starwood American Express Personal or Starwood American Express Business card at least once every 12-month (it is also an awesome card and my “go-to” for every day spending
    • Dining at a Starwood restaurant, even if you are not staying at the hotel. Must spend at least $10 and ensure it hits your account activity by giving the restaurant your SPG number of faxing the bill to SPG.
  • Wyndham: Points expire four years from the date they are credited to your account. Additionally, you must keep your account active with at least one qualifying activity (point earning or redemption) every 18 months. This policy is enforced (from personal experience with Mr. Deals).

Overall, airline and hotel points are extremely valuable, do not let them go to waste!

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  1. I beg to differ about Hyatt – my account was deleted because of several years of inactivity. When I called to ask about it they advised me to create a new one as the old one was gone forever.

  2. I called them last year (September maybe?) but had not used my account in probably 5-6 years. The phone rep told me he could not reactivate it, that it was permanently deleted.

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