We are well past the six month mark since the 737 MAX 8 aircrafts were pulled out of the sky and there is still not a date in sight when we will see them back in the air. On the domestic front, this affected affected American, United and Southwest. Out of the three airlines, however, Southwest has been hit the hardest due to the sheer number of these aircrafts in their fleet. Although Southwest still has these aircrafts in their schedule, they are being proactive in canceling flights and allowing customers to change (for no fee), little by little. This morning, Southwest moved forward with taking these routes off the schedule through Feb. 8, 2020.
Is Your Flight Affected?
If you have any flights booked between Jan 6. and Feb. 8, 2020 there is a chance you woke up this morning from an email from Southwest:
Or, you can always log into your Southwest account and double check on your upcoming flight. Just check on “Change flight” and if a notification pops up, you know that your flight has been affected.
If you are impacted, you have two options: 1) Opportunity to switch to another Southwest flight within 14 days from their scheduled flight (either 14 days beforehand or 14 days afterwards). Customers will not have to pay a fare difference, there just has to be a seat available; or 2) Cancel their reservation.
Keep in mind that you can always change to nearby airports as well if that schedule works better for you. When you change your flight, the group of airports will be listed. For example, I have a flight departing from Boston and I am allowed to fly out of Providence or Manchester instead, if I prefer.
To simply change your flight online, you must do so by Oct 20, 2019. Otherwise, you’ll need to call Southwest directly (or there is a good change they will call you) and make the change. Note: You can make the change over the phone with them up until the day the flight departs.
While it is unfortunate to see a flight canceled or changed months out in advance, this is giving customers enough notice to rebook their flights on Southwest or another airline if needed. There still has been no definitive answer on when the aircrafts are back in the air, but we will definitely will not see them in 2019. Fingers crossed the issues are resolved in the first half of 2020.
Were you affected by this change?